Status

36 Years of Love

I spent this past week working with Oliver’s mother-in-law, Leda(while Oliver slung pizzas in Vegas!). She and her sweet husband Paul would come in every day to help keep me from collapsing in on myself like a dying star under the weight of the lunch rush. Usually, Paul would open the place for me, and then swing by around 11 to drop Leda off. He was always really nice and offered to get me anything I needed, and Leda was cheerful and great with the customers. But it was their relationship with each other that I really appreciated. Based on some dates Leda mentioned during the week, I can confidently say that they had been married for at least 36 years (but probably more). Even so, today, Leda asked Paul for something, and when he handed it over, she said “Thanks babe.” And every time he dropped her off, he made sure to get a goodbye kiss before he left.
It gives me good feels that after 36 years of marriage, they still felt and showed such affection for each other.

Status

Food for Minimum Wage

One day, a young woman called asking the price of an English muffin with egg and cheese on it.
“That’s 5.03 after tax,” I told her.
“5.03? For just an English muffin?” She responded incredulously.
“Yep,” I said. Hey, I don’t make the prices. She hung up and that seemed like the last of it.
The next day, Oliver told me that the same young lady had come down before I got there, to complain about the price of the sandwich. Apparently she comes in once a month, complains about something, and then stops coming for another month. Every time she walks in, Oliver thinks, “oh, no.”
Anyways, she was quite upset, and informed him that on a nearby street, she can get a breakfast sandwich for 4 dollars. Oliver shrugged, said that this was a small business, and his cheese is high quality.
She responded in frustration that his sandwich was too expensive, and added “I only make minimum wage, you know!”
Ooooh, how I wish I’d been there. Oliver just dispatched her by telling her that if she wanted to eat cheaper, she should have gone to the nearby street. I think I would have laughed in her face and pointed out that I too only make minimum wage, and that’s the reason I DON’T eat at Café Italia (but on an unrelated note, you all should.)
I don’t understand people who think the world should change to suit their budget. Oliver has bills to pay. He’s not there to give out food for free. Yes, he’s more expensive than Timmie’s or McDonalds, but his food is also better, and you’re paying for that, plus his winning Italian personality. If you can’t afford that, go somewhere else.

Status

Do You Know What A Cappuccino Is?

Customer: Can I get a cappuccino? I heard your cappuccinos are really good.

We start to get it ready, when suddenly, he interprets us.

Customer: Does it have milk in it?

Oliver and I  exchange looks.

Oliver: Uh? Yes.

Customer: Oh, I can’t drink milk.  I’ll just get a coffee then.

What on earth does he think a cappuccino is??

Status

To Heal or Sue?

Today a customer put her bag on the back of her chair and then sat down. Unfortunately, our chairs aren’t very sturdy, so the combined weight of herself plus the bag sent the chair in a full tilt backwards. The customer sailed backwards, crashing onto her back, where she was immediately surrounded by concerned customers and Oliver. The collapse looked spectacular but the customer was fine, and was soon back in her seat, backpack moved to another chair.
As we got back to work, I remarked to Oliver, “It’s a really good thing we work in a building full of doctors and not lawyers!”